business consulting services
Can’t wait for the book to be published?
Need a hand improving your customer service product?
Anecdata can share key insights and best practices with your organization based on our expertise and observations of the customer service experience.
We provide the following services to support your organization:
Customer Service Presentations
Using stories we’ve collected and lots of life experience, we present straightforward “do’s” and “don’ts” of developing a best-in-class customer service experience. These programs may be presented either in a lecture format or as participatory workshops.
Observation & Improvement
Let Anecdata serve as your customer service psychiatrist. We’ll collaborate with your leadership to identify the good points of what you do, and the places where improvements can be made. Whether we observe first-hand how you prioritize and deliver a customer-related working environment or assess your customer feedback reports, Anecdata will partner with your leadership team to diagnose and address the ways that you, your organization and your employees can achieve better customer-service karma with your customers.
For more information on these services and how Anecdata can help improve customer service delivery at your company, please contact Rupert Barkoff directly via email or by phone at 404.606.2566.